Parent Help Center

Find answers to common questions about accounts, registrations, payments, and more.

Creating Your Adding &Registering for Payments, Receipts Waivers &Notifications &

Creating Your Gameday Account

Get started with your parent account

Create Account Log In

Adding & Managing Players

Add and edit your player profiles

Go to Dashboard

Registering for Camps, Lessons & Tournaments

Step-by-step registration guide

View Camps Book a Lesson View Tournaments

Payments, Receipts & Refunds

Payment methods and billing help

View My Payments Contact Support

Waivers & Birth Certificates

Required documents and uploads

Upload Documents View Waiver Status

Notifications & Text Messages

Managing your communication preferences

Manage Preferences Update Contact Info

Still Need Help?

Can't find what you're looking for? Our team is here to help.

Email Us

info@gamedaybaseball.com

Call Us

(303) 335-9662

Contact Form

Send a message

Response Times: We typically respond to emails within 2-4 hours during business hours. For urgent matters, please call us directly.

Parent Help Center

Creating Your Gameday Account

Why do I need a parent account?

How do I create an account?

Do I need to verify my email?

Can I manage multiple children with one account?

I forgot my password. How do I reset it?

Adding & Managing Players

How do I add a new player?

What information is required for each player?

How do I edit a player's profile?

How do I select a player during registration?

Can two parents have access to the same player?

Registering for Camps, Lessons & Tournaments

What's the registration process for new users?

What if I'm a returning user?

How do I register for private lessons?

How do I register my team for a tournament?

What happens after I register?

Can I cancel or change my registration?

Payments, Receipts & Refunds

What payment methods are accepted?

Will I receive a receipt?

My payment failed. What should I do?

How do refunds work?

How long do refunds take?

I was charged twice. What do I do?

Waivers & Birth Certificates

Why do I need to sign a waiver?

How do I sign a waiver?

Do I need to sign a waiver for every registration?

Why is a birth certificate required?

How do I upload a birth certificate?

Who can see my child's birth certificate?

I already uploaded documents. Do I need to upload again?

Notifications & Text Messages

What emails will I receive?

Will I receive text messages?

How do I opt out of text messages?

Can I choose which notifications I receive?

I'm not receiving emails. What should I do?

Can I set quiet hours for notifications?

Still Need Help?